Who we are
Bridged Hearts; as the name suggests is a story of two compassionate, loving and caring friends who banded together to provide care in the community. With over 10 combined years of working and lived experience in the healthcare sector; we embark on this care in the community journey to continue supporting people in their own homes. It is important to us that the people we work with feel confident, supported, in control and respected at all times during our visits.
We are committed to giving a person-centred care respecting individuality and tailoring our care provision to each persons unique circumstances.
We provide care in North Essex and South West Suffolk. With a team of highly skilled and compassionate caregivers, we are equipped to address a wide range of care needs, from companionship and daily assistance to specialized care services.
Our Vision
Our Vision is to become one of the leading service providers in the areas we serve; enhancing the lives of our clients and their families providing personalised care and achieving the best possible outcomes unique to each client.
Our Mission
To assist clients to maintain their independence and quality of life in their own home
To provide the best possible service with a friendly, caring and compassionate approach
To provide appropriate trained and skilled staff that fit our clients’ needs
To provide continuity of care wherever possible
To respect the dignity and privacy of our clients
Our Approach
We are a holistic care partner, offering a spectrum of services that cater to diverse needs. We take a comprehensive approach to a person's health, considering not just their physical needs but also their emotional, mental, social, and spiritual well-being, actively collaborating with the individual to create a personalised care plan that addresses all aspects of their life; essentially treating the whole person, not just the symptoms or ailments. Our approach is always client-centric, innovative, and of the highest standard.
Our Values & Quality Commitment
To achieve what we have set out above, we have developed a value based culture adopting a set of values that run through our care, recruitment; training and development process. These include compassion, partnership working, a commitment to care and caring with a smile.
